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Disclaimer Policy

Last updated: 31 July 2026

Important Information

Our gut health, microbiome and parasite tests are designed to provide health indicators only. They are not veterinary diagnostic tests and must not replace professional veterinary advice, diagnosis or treatment.

Results are most valuable when monitored over time and should never be used as the sole basis for treatment or management decisions.

Laboratory & Testing

Testing is performed by an independent UKAS-accredited laboratory (ISO 15189). While we aim to provide accurate and reliable results, no biological test is 100% accurate. Results may be influenced by sample quality, collection, transport, medications and normal biological variation.

If a sample is unsuitable or compromised during transport, we may request a replacement sample. We are not responsible for poor-quality samples submitted for testing.

Your Responsibilities

By using our services you agree to:

  • Consult your veterinarian before making veterinary or treatment decisions.

  • Understand the limitations of the tests.

  • Follow the sample collection instructions provided.

  • Seek immediate veterinary attention if your horse is ill or showing concerning signs, regardless of test results.

Results

We provide:

  • Gut health biomarker reports

  • Parasite egg count results

  • Microbiome analyses (where purchased)

  • Reference ranges and general interpretation

We do not provide:

  • Veterinary diagnoses

  • Treatment or medication recommendations

  • Individual veterinary advice

  • Guarantees about disease presence, absence or future risk

Liability

Nothing in this disclaimer limits liability where prohibited by UK law.

We are responsible for supplying products and services as described and with reasonable care. We are not responsible for decisions made without veterinary advice, misuse of our services, failure to follow instructions, or factors outside our reasonable control, including manufacturer defects or delays beyond our control.

Data Protection

Your test results are handled in accordance with our Privacy Policy.

 

Contact

For questions, complaints or adverse event reporting, please contact info@alvusana.com.

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